One of the first commercial decisions every freelancer makes is how to price their work. Whether you charge by the hour or by the project will affect your income, client relationships and the way projects are managed.
There is no single correct approach. The right model depends on the work you do and the way you prefer to operate.
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Hourly pricing and project-based pricing each have advantages and disadvantages.
Hourly rates generally work well where the scope is uncertain or likely to change, while project pricing is often better suited to clearly defined deliverables.
Whichever model you choose, the pricing structure should be reflected clearly in your written agreement.[1]
Practical Advice
1. When Hourly Pricing Makes Sense
Charging by the hour can work well where the scope is uncertain, the work is ongoing or the client requires flexibility.
It means your fee is based on the time you spend on the project, although clients may prefer greater certainty over the final cost.
2. When Project Pricing Makes Sense
A fixed project fee gives clients certainty over the agreed price and rewards efficient working if the project is delivered within the anticipated timeframe.
Before agreeing a fixed fee, make sure the deliverables, assumptions and revision limits are clearly defined.
3. Match the Pricing Model to the Project
As a general guide:
- use hourly pricing for consulting, maintenance, support or evolving briefs
- use project pricing where the deliverables, timetable and scope can be clearly defined before work begins.
4. Record the Commercial Terms Clearly
Whichever pricing model you choose, record the agreed fee, scope of work, payment schedule, revision policy and any assumptions in writing before work starts.[1][2]
If the scope changes during the project, agree any additional fees before carrying out the extra work.
5. Consider a Hybrid Approach
Some freelancers combine both models.
For example, they may charge a fixed project fee for the agreed scope together with an hourly rate for additional work requested outside that scope.
This can provide greater certainty for both parties while reducing the risk of disputes over scope changes.
6. Review Your Pricing Periodically
Review your pricing from time to time to reflect changes in your experience, specialisation, demand and operating costs.
If new rates will apply to existing clients, give reasonable notice before they take effect and make clear which work the new rates apply to.
Our Conclusion
Neither hourly nor project-based pricing is inherently better.
The most effective pricing model is the one that reflects the nature of the work, the level of certainty around the scope and the commercial expectations of both you and your client.
Clear pricing terms, recorded in writing before work begins, are just as important as the pricing model itself.[1]
Sources
[1] Small Business Commissioner, Contract Guide
[2] GOV.UK, Invoicing and taking payment from customers: Payment obligations
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